Travel

Advisory service and reservation with Club Mistral
If you have made up your mind in favor of a destination and would like to obtain further information, our on-site Club Mistral team will be there to attend to your needs and assist you with all your inquiries, big or small. So what are you waiting for ? Simply send us an e-mail, fax or give us a call or use the reservation request form available on this web site, and you will receive your individual offer from us by return mail. If you can't quite make up your mind where you would like to go, we will be only too happy to advise you over the phone; our many years of experience and constant contacts with our on-site Club Mistral teams mean that we always have the latest information and are in the best position to fulfill your vacation wishes.

Offers
On our web site, you will find the base prices for the accomodation, which generally also include transfer from the airport to the hotel and back again and tour and host service. So you can simply book the flight from your own country and we will organize transfer and accomodation for you. We will be only too happy to book you a flight from Germany, too, if you let us know which airport you wish to depart from. Frequently, we can also book feeder flights from Switzerland and Austria. To receive a customized offer, please submit a no obligation reservation request with your travel dates: time period, trip duration, number of persons, children (including date of birth), your preferred destination (s), surfboard and departure airport. You can send us this information by phone, fax or e-mail or use the reservation request form available on this web site. We will then immediatly find the most favorable offer for you.
You can either book the full package through us or select individual components such as accomodation or only baord rental and courses.

Board reservation
Beside accomodation and transfer we will also reserve a board of your choice from the current Mistral range for the duration of your stay. Depending on availability, you will also be able to use all other boards in our center. All surf ,kite courses and Unlimited programs can also be booked in advance. Please send us your travel details (date, duration, destin-ation, number of persons who will travel) and you receive an offer from us, which you sign and return to us.

Invoice and confirmation of booking
After receipt of your written order or the signed offer, your reservation will become binding. Within a week, you will receive the confirmation of reservation and invoice, incl. insolvency insurance certificate, from us.

Getting to the airport
The airline ticket of a number of airline companies also includes rail transfer to and from the airport. Please contact us for further information.
Deutsche Bahn also offers reduced 'Rail and Fly' prices on presentation of your airline ticket. Further information from us or Deutsche Bahn.

Park, Sleep and Fly
At almost all the German airports, you can drive to the airport the evening before departure and spend the night in an airport hotel. Free parking is available for up to 2 weeks. You can then take the shuttle bus to check in the following day. Price per room and night: between E50 and E100

Seat reservations
Seat reservations cost E16 with Condor; reservations are only possible with LTU, if you have an LTU Card (E30). Reservations are not possible with all airlines.

Evening-before check-in
Most charter airlines allow passengers to check in the evening before departure (generally from 6 p.m. onwards). Please take passports/ID cards and flight documents of all persons travelling with you! Contact us for details, as this service differs from company to company.

Surfboard transport
If you plan to take your own equipment with you, you must inform the airline company in advance. It is not always possible to do so. The charge ranges from E50 to E150, depending on the airline company and destination. As transport and storage costs will also have to be paid at your destination, it may not be worth taking your own equipment with you but cheaper to rent it on site. We urgently recommend taking out luggage insurance if you are taking your equipment with you.

Travel insurance
Whenever you book a trip you should always buy trip
cancellation insurance, which covers all cancellation fees, if you or one of your close relatives falls ill before you leave for your holiday. You have to buy your insurance when you make your booking, or within seven days at the latest. The insurance gives you 100% cancellation-fee coverage as soon as you will have to stay in hospital for at least 24 hours (otherwise they ask for 20% co-payment).
The insurance premium is between E17 and E55, depending on the total cost of the trip.
You can purchase insurance coverage for hired equipment when you hire what you need at the center.
Low-cost insurance packages covering trip cancellation, health, emergency and baggage insurance are frequently also available. We will be only too pleased to advise you on your choice of insurance coverage.